[PLUG] [OT] Tata Communications broadband - escalation contacts?

[Ashwin]

On 23-03-2013 00:15, darth.chatri at gmail.com wrote:
>
> On 22-Mar-2013, at 9:57 AM, Mayuresh wrote:
>
>> My internet connection from above ISP is down for more than 10 days now.
>> They are not able to resolve the issue.
>>
>> I have asked for refund. They advise to send an email request for that. I
>> have sent the request at least thrice now and they blatantly claim to have
>> not received any such request.
>>
>> The appellate authority doesn't pick the phone and customer service says
>> they can't provide any other contact numbers.
>>
>> This is a pathetic situation and shear harassment.
>>
>> Can anyone advise any way out?
>>
> Forget it. Dump them. Spread the word that they are rank one as***les.
+1 for this advice. And sometimes I hear TATA is a wonderful group and 
takes care of the country and its customers and has a CSR etc ..... Is 
that really true?  ;)

with Regards,
Ashwin